As a nanny agency owner, I’ve seen my fair share of successful placements and, unfortunately, some that didn’t work out as planned. I understand how frustrating and disappointing it can be when a nanny you’ve hired doesn’t meet your expectations or when unforeseen circumstances lead to a premature end to the arrangement. To clear the air, let me explain what goes wrong and how our agency supports the hiring process from start to finish.
First and foremost, it’s crucial to understand that while we do our utmost to vet and present qualified candidates, we cannot control a nanny’s behavior or life events after placement. Life is unpredictable, and people are multifaceted – what’s true today might not be tomorrow. A nanny who seemed perfect on paper and during interviews might face personal challenges, have a change of heart about their career path, or simply not mesh well with your family’s dynamic in practice.
Our number one goal is to hand-pick top-notch candidates for you, matching your exact needs. To find the best fit, we take a multi-step approach: we talk to candidates over the phone, gathering insights into their personality and skills; we then scrutinize their background, poring over every detail; and finally, we confirm everything through reference checks. As we handpick nannies for your consideration, we remember that your family’s safety is on the line. So, we look for pros who are not just certified but also vetted for their genuine love for children and make sure that in the state of California, they are all fingerprinted ahead of time through the Trustline Registry.
However, it’s important to recognize that the final decision to hire a nanny rests with you, the parent. From knowledge to know-how, we’ve got you covered. But when it comes down to it, the real testing ground is those in-person interviews and trial periods, where you’ll uncover the depth of a candidate’s skills and personality. Pay attention to how they engage with your kids, tackle tough moments, and show what they’re made of, because it’s a great way to gauge whether they’re a good fit or not.
Blaming the agency, or people that work inside of the agency, when a candidate doesn’t work out after you’ve chosen to hire them is not the agency’s responsibility. Your decision is based on your personal experience with the nanny during the trial period, as well as your gut feeling about their fit with your family. We cannot predict how a nanny will perform in every unique family situation, nor can we guarantee that their circumstances won’t change.
Make no mistake, we’re not attempting to wipe our hands clean of this situation, we are ready to face the music. From day one, we’ve made it our mission to handpick the most impressive resumes and polish them until they shine as it is all about giving our clients the best candidates available. Realistically, there are limits to what we can achieve. We cannot be in your home observing day-to-day interactions or predicting future events in a nanny’s life.
When a placement doesn’t work out, it’s natural to feel frustrated and look for someone to blame. Working together is essential; when the agency, family, and nanny combine their efforts, that’s when the search for the perfect caregiver becomes a success story. With each side comes its own distinct set of boundaries and expectations.
If you find yourself in a situation where a nanny isn’t working out, I encourage you to reach out to us. Thing don’t always go as planned, and that includes the nanny’s actions. In those situations, we step in to offer words of comfort, share our expertise, and help you find a suitable replacement. Childcare can be a wild ride, but we’re your trusted copilot, bracing for turbulence and celebrating milestones together.
After two decades of solid service, our track record is very strong, however, a placement might not be a slam dunk. Human life is a tangle of surprises and people are complex. We’re passionate about unearthing hidden gems, but we also respect your intuition because the last word belongs to you. To avoid any confusion, let’s be upfront about what you can expect from us because we’re committed to backing you up in this process, that is why we offer 3 different replacement policies.
Finding a nanny that’s just right can take a little experimentation and a lot of patience. Think of it like dating. Don’t be discouraged if the first match isn’t perfect. Imagine having a childcare solution that truly understands and caters to your family’s one-of-a-kind dynamics.. That’s what we’re passionate about delivering and Seaside Staffing does it by being transparent, responsive, and fully invested in your success.